Terms and Conditions

The business named Kafetzis P. Dimitrios, with the distinctive identifier registered and assigned by E.E.T.T. koronioliveoil.gr, is based in the Prefecture of Messinia, Municipality of Koroni, D.D. Charokopio.

The primary concern of the company is to provide the terms governing its rights and obligations towards all of you who will visit the website.

Personal Data

A prerequisite for starting our transaction is the disclosure of some of your personal information by you. When you place an order, we will ask for your full name, the address to which the sold products will be sent, your landline telephone number (or any other phone you want to use for better service), your email address, etc. In case you choose to make your payments by credit card, we will also request the card number and its expiry date.

The company, strictly adhering to the principles of personal data protection provided by the relevant laws and international conventions, will not engage in any unfair use without your prior approval. Kafetzis Dimitrios company does not in any way disclose, publish, sell, or exchange the personal data and information entrusted to us. Exceptionally, your personal data may be disclosed by the company, always observing the legal procedure prescribed when required by a Public Authority, court, etc.

Kafetzis P. Dimitrios reserves the right to inform its suppliers with sales statistics, which will in no case contain personal data that could lead to the identification of individuals. Moreover, you can at any time update the personal information you have disclosed to us or restrict or cancel the use of any of this information.

Security

Kafetzis P. Dimitrios, during the performance of purchases, uses the SSL protocol with 128-bit encryption (the strongest today) for secure online transactions. This way, all your personal information is encrypted, including your credit card number, name, and address, so that they cannot be read or changed during their transfer over the Internet.

The SSL (Secure Sockets Layer) protocol is today’s global standard on the Internet for certifying websites to Internet users and for encrypting data between Internet users and web servers. Encrypted SSL communication requires all information sent between a client and a server (web server) to be encrypted by the sending software and decrypted by the receiving software, protecting personal information during transfer. In addition, all information sent via the SSL protocol is protected by a mechanism that automatically verifies if the data has been altered during transfer.

Order Cancellation

Kafetzis Dimitrios company has a mechanism for canceling an order (in whole or in part) that has already been placed. For any cancellation of an order (in whole or in part), you must send an email to info@koronioliveoil.gr or fax to 210 9769703.

Payment Methods

For the convenience and service of all, we offer the following alternative payment methods:

  • With VISA or MASTERCARD credit card issued by any bank. Kafetzis Dimitrios company has taken all necessary measures for the security of your transactions through your credit card. Once you select the credit card option, you are transferred to the secure environment of the National Bank ETHNGRAA. We do not see your card once, or its number, not even if it is VISA or MASTERCARD. The bank withdraws the amount of your purchases made from our store and credits it to our account.

  • With payment via PayPal. Once you select PayPal, you are transferred to the secure environment of PayPal. We never see your card number or which bank it belongs to, domestic or international. PayPal deducts the amount of your purchases and credits it to our account.

  • Purchasing with a credit card with a prepaid limit amount (e.g., attica bank gift CARD).

  • With payment to the bank and sending the proof by email to info@koronioliveoil.gr

National Bank: GR7301104130000041300514464

  • Cash on delivery is free for all of Attica, with an additional charge of 4 euros for the rest of the country.

Invoice is issued to companies and freelancers provided that they complete the following details during their order: Company name, VAT number, Tax Office, and profession for freelancers.

Method and time of shipment

Products are delivered immediately after payment confirmation.

The order will be shipped either by our means of transport or by a courier company.

The order is always confirmed by email or phone.

The order is sent to the address you have indicated.

The shipment is free.

Shipment with Courier (shipping) takes place the next working day for Attica and areas and 3 to 4 days for the rest of Greece.

The charge up to 2 kilos is 4 euros and for each additional kilo 1.5 euros.

The transportation cost by courier for all Greece is 8 euros.

Product Prices

The prices listed in the relevant catalogs include VAT (13% or 24%).

For certain areas of Greece where reduced VAT rates apply, product prices are lower than those stated with reduced VAT.

Withdrawal and product returns

You have the right to return the products you purchased, without any obligation to inform us of the reason for wanting to return the products, at no cost, within 15 calendar days from the date you receive the products. The products must be in their original packaging and unopened, and return costs are borne by the buyer. Money return is always done via bank.

Various

  1. Fraudulent use of customer credit card: Κafetzis Dimitrios Company undertakes the obligation to cover your liability towards the Bank that issued your credit card (with an amount specified in the customer contract with our company on your card), in case it is used by an unauthorized person (credit card fraud). This liability covers only cases where the unauthorized/fraudulent use of your credit card for purchases at Κafetzis Dimitrios Company is not due to your own error or negligence. For this reason, you are obligated to immediately notify the issuing Bank as soon as you become aware of the loss of your credit card, in order to cancel it and prevent its use by unauthorized individuals. In case of fraudulent use of your credit card, the funds charged to your bank account will be refunded to your account, proven liability.

  2. Advertising messages: Κafetzis Dimitrios Company provides users with the option to choose to receive information about its new products on the market and any other offers, payment arrangements, etc., by sending advertising – informative messages to their email or postal address or via telephone. Κafetzis Dimitrios Company will not abuse the above service. Users are always given the option to stop receiving advertising messages.

  3. Cookies: Like most websites on the internet, we use cookies on koronioliveoil.gr to access certain information every time you browse our store with a web browser. Without the use of cookies, it would be impossible for us to provide you with important services such as order status, personal settings (e.g., one-click ordering settings), storing items in your cart or reminder list between visits, etc. Cookies are alphanumeric files that we transfer to your computer’s hard drive via the internet to provide you with services as mentioned above. In your browser settings, you can choose to block your browser from accepting new cookies or to prompt you each time a new cookie is about to be installed on your hard drive. However, please note that if you choose to block cookies from being stored on your hard drive, you may not be able to use some of our store’s services.

  4. Modification of these terms: Κafetzis Dimitrios Company reserves the right to modify or renew the terms and conditions of transactions. Κafetzis Dimitrios Company undertakes the obligation to update this text for any changes or additions to the terms.

  5. Applicable law: All transactions conducted through Κafetzis Dimitrios Company are governed by International and European law governing issues related to electronic commerce, as well as by the Law on consumer protection (Law 2251/1994) governing issues related to distance sales.

  6. Complaints and suggestions: Please contact us at the telephone numbers 2725041105, 2109769703 and electronically at the E-mail info@koronioliveoil.gr

Contact phone: 210 9769703

E-mail: info@koronioliveoil.gr